Updated on 2025-11-13
MSCONCEPTS — Creative Studio in Guimarães, Portugal, is committed to protecting the privacy of its users, clients, and website visitors. This Policy explains how we collect, use, and process personal data, in accordance with the General Data Protection Regulation (GDPR) — Regulation (EU) 2016/679 — and applicable Portuguese law.
By using this website, the user accepts the terms of this Policy.
By using this website, the user accepts the terms of this Policy.
1. Data Controller
MSCONCEPTS
Email: msconcepts-encarregadoprotecaodados@msconcepts.pt
Email: msconcepts-encarregadoprotecaodados@msconcepts.pt
The controller determines the purposes and means of processing personal data.
2. Personal Data Collected
2.1. Provided directly by the user
Name
Email
Phone number
Messages sent through contact forms
Data used for email communications
Newsletter subscription details
2.2. Collected automatically
IP address (may be anonymised)
Device and browser type
Approximate location
Website usage patterns
Cookies (see Section 11)
3. Purposes of Processing
Personal data is used for:
Responding to contact requests
Service-related communications
Sending newsletters (with consent)
Analysing and improving website performance
Fulfilling legal obligations
Ensuring security and preventing fraud
4. Legal Bases for Processing
Consent (newsletters, forms, voluntary communications)
Performance of a contract or pre-contractual steps
Legitimate interest (website improvement and security)
Legal obligations
5. Data Retention
Contact form submissions: up to 12 months after last interaction
Email communications: until the end of the commercial relationship or request for deletion
Newsletter data: until subscription is cancelled
Client data: 10 years (legal and accounting obligations)
Cookies: as described in Section 11
After the applicable period, data is deleted or anonymised.
6. Sharing of Personal Data with Third Parties
Data may be shared with service providers that support:
Website hosting and technical maintenance
Email and newsletter distribution
Statistical analysis and website performance
Email infrastructure services
These providers act under MSCONCEPTS’ instructions, are bound by confidentiality, and comply with the GDPR.
7. International Data Transfers
Some service providers may be located outside the European Union.
In such cases, appropriate safeguards are used, such as EU-approved Standard Contractual Clauses, ensuring a level of protection equivalent to that of the EU.
In such cases, appropriate safeguards are used, such as EU-approved Standard Contractual Clauses, ensuring a level of protection equivalent to that of the EU.
8. Data Security
MSCONCEPTS implements appropriate technical and organisational measures to protect personal data, including:
Encrypted communications (HTTPS)
Secure data storage
Access control measures
Although we take all reasonable steps to protect data, no system is entirely secure. In the event of a security incident, MSCONCEPTS will act promptly in accordance with the law.
9. Data Subject Rights
You have the right to:
Access your data
Request rectification
Request deletion
Request restriction of processing
Object to processing
Request data portability
Withdraw consent (where applicable)
To exercise your rights:
msconcepts-encarregadoprotecaodados@msconcepts.pt
msconcepts-encarregadoprotecaodados@msconcepts.pt
For complaints:
CNPD – Portuguese Data Protection Authority
CNPD – Portuguese Data Protection Authority
10. Use of Photographs and Portfolio Content
MSCONCEPTS may use photographs of completed projects for portfolio purposes only.
Clients are informed beforehand and provide consent for this use.
Clients are informed beforehand and provide consent for this use.
If any photograph includes identifiable individuals, specific consent is obtained or the image is altered to prevent identification.
11. Cookies
This website uses cookies for:
Essential functionalities
Statistics and performance
Improving user experience
Users can reject or disable cookies through their browser settings or via the consent banner, where applicable.
12. Newsletters
Newsletters are sent only with explicit consent.
Subscriptions can be cancelled at any time through the link provided in each email.
Subscriptions can be cancelled at any time through the link provided in each email.
13. No Automated Decision-Making
MSCONCEPTS does not perform automated profiling or make decisions based solely on automated processing that produce legal or significant effects.
14. Updates
This Policy may be updated occasionally. The latest version will always be available on this website.
15. Contact
For privacy-related questions:
msconcepts-encarregadoprotecaodados@msconcepts.pt
msconcepts-encarregadoprotecaodados@msconcepts.pt